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Help us make the website more accessible

If something on our website does not work or is missing, we would like to know. We follow the Act on the Accessibility of Digital Public Services (the DOS Act) and want everyone to be able to use the site. The more detailed your description is, the easier it is for us to find and fix the problem. Read more about how we process your personal data.

If you cannot use the form, you can contact us via webb@malardalstrafik.se or 0771-22 44 40.

You can also report accessibility shortcomings directly via DIGG's report form here.

1. What would you like to do?
Enter the page name or URL, for example “Home page”, “The form for compensation for travel with Mälartåg” or “The menu in the mobile version”. (Optional – helps us find it faster.)
Briefly describe the problem, for example “I cannot use the form with a screen reader” or “The contrast between text and background is too low.”
Briefly describe the steps you took, for example “I clicked the ‘Buy ticket’ link, filled in the fields and pressed Submit – then nothing happened.” (Optional – the more details, the better.)
5. How were you affected by the issue? (Optional – you can choose several options.)
Only if you selected Other above. (Optional – the more details, the better.)
6. What assistive technology or technique do you use? (Optional – you can choose several options.)
Only if you selected Other above. (Optional – the more details, the better.)
7. Technical environment – Device (Optional – you can choose several options.)
Only if you selected Other above. (Optional – the more details, the better.)
8. Technical environment – Operating system (Optional – you can choose several options.)
Only if you selected Other above. (Optional – the more details, the better.)
9. Technical environment – Browser (Optional – you can choose several options.)
Only if you selected Other above. (Optional – the more details, the better.)
10. Would you like us to contact you?
Enter your email address if you would like us to contact you.